HOT TIPS

Building Relationships While Achieving Objectives

Some of my best clients hire me on an advisor basis, so I can advise them on dealing with the surprises that come daily in running a...

Gaining Perspective From Wonder

My son, Sagan, just turned 19 months old. As you might imagine for a boy named after astronomer Carl Sagan, he is surrounded by “space”...

How Approachable Are You?

I’ve talked before about the importance of putting yourself in the midst of those you serve. There are incredible benefits in...

Taking Aim At Ticketing Exchange Fees

One of the areas I focus on with clients is how to maximize returns when setting various “levels” of donation or ticket purchase. When...

What Gaming Can Teach Us About Leveling Up Your Customers

Are you a gamer? Do you fire up the Xbox and destroy things to burn off steam? Do you pull out your mobile and try to beat that puzzle...

Are You Waiting For Perfection?

I was in a conversation about a year ago with a potential client who had reached out to me. He was talking about all the recent change in...